Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Handmade Oil Painting Our family wanted to let you know that your artists did a wonderful job on the painting of our late, dearly departed dachshund "Kappy". He was a very loved member of our family and the likeness you painted of him was very realistic. Thank you again. The painting will be a treasured memory for years to come.
The S&S Family, | G quality Great Quality, Superb attention to details! Thank You!
Glenn Hadden, Toronto | #1 Frames I received the frame today and was very pleased and we ordered two more and have more after that.
Anvar, |