not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | packaging Just wanted you to know the 4 pieces arrived safely.
The package went through hell but your packaging /shipping department did an excellent job packing/protecting the pieces.
Alkapon, | wow! My order arrived today (wow!) and my four birds are beautifully framed. Love the frame! Love the great service!
Thank you,
Judith, | Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., |