My canvas arrived today and surpassed all expectations. The photo I sent you has become a work of art. The frame is beautiful and the overall look of the piece is absolutely breathtaking. The image that I sent you of my friend and his now deceased father had special meaning of course but will now become something so much more than a mere photograph. I know it will hang in his home and in his heart for decades to come. Thank you all.
Sincerely
Rod Orton agree=on
Rod O., Kemptville | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | completely satisfied! I just got my frames delivered and I have to say that I’m completely satisfied! They are exactly what I expected. Great quality and they are so so beautiful! Thank you so much for your service and I’ll be requesting for more. Good job!
Jose, | Thx Just wanted to let you know that apparently the third time is the charm. I received a replacement frame yesterday that is undamaged. Thank you for sticking with this and ensuring I received my order safe and sound.
Donald, |