A bit Nervous but... I just received my first print on canvas and I picked the 45 x 30 and was a bit nervous about it, but you let me know that it was going to be fine and it was. I am very happy with the result. Even though it has been a few years since I have been to Madagascar, now the print is a daily reminder of a wonderful experience. thank you so much.
Jacob Hendriks, Calgary | customer service was superb I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | Resin Panel I finally received the picture and it turned out fantastic! Thank you so much for keeping me updated.
I will do more business with you and will let others know what a great job you did.
Thanks again,
Nadereh, | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |