THX My Aunt has just rung me in the UK to say how harry she is with the canvas you did for me and sent on to her,Thanks for the excellent service. (Picture was of her dog taken by me when I was on holiday with her in Vancouver)
Chris Robinson, Shaftesbury,Dorset,UK. | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | it is excellent just a quick email to let you know that I received the print and it is excellent. So thank you for being so accommodating and for the extra care. I will definitely use your services again. Regards
Max, | thanks again! Just received another canvas print and it looks amazing. The colors are superb. Another job well done. I will be ordering again.
Brad, Norh Vancouver |