I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | a wonderful job... I just received my 5 canvas's (4 of the same image for a client) and they look wonderful! You guys do a wonderful job and have very quick service. Thank you so much and I hope to order much more from you!
Huxley Photography & Design
Michelle, Huxley Photography & Design, Squamish | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | OMG! I just got the picture you did of the kids on the tree for me - it is so awesome. Now I really want one for me! I will order another one as soon as you do another deal! I hope soon. I just love the size and colors and everything of the one you sent.
Thanks so much!
Corinne, |