very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | COOL CS Thank you ever so much. Your customer service has truly been outstanding. I used another lab for the past 8 years and was hesitant to make the switch, but I’m very pleased.
Nasim, | Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | BEAUTIFUL I received all my prints - BEAUTIFUL - thank you so much.
I am going to do up a couple of gift certificates as presents for your shop - looking forward to doing business with you in the new year!
Happy Holidays!
Cherilyn, |